ChallengeSmarti

Introducing ChallengeSmarti

ChallengeSmarti is a ‘one-touch’ solution for the management of the entire appeals process. It offers a single information portal for all evidence and messages, ensuring transparency, consistency, and alignment with council legislation.

Key Benefits

For authorities:

• Staff can manage the entire process in one place
• Huge admin time saving
• Payments arrive quickly and safely
• Far fewer invalid appeals
• Staff suffer less driver angst
• Fully integrated with back office system

For drivers:

• Completely transparent process reduces frustration
• Access to evidence informs appeals decisions
• Feel supported through process
• Penalties can be instantly paid
• Don’t waste time on invalid appeals

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