Case Study
Essex County Council improves driver experience while reducing PCN appeals Introduction Essex County Council implemented a simple and accessible, one-touch portal for appealing and paying Penalty Charge Notices, thereby reducing the time and frustration for drivers,...
Case Study
Hillingdon Council’s seamless, painless transition to Imperial The Challenge Hillingdon Council’s decision to change parking management systems presented a specific concern in relation to efficient data migration, given that a previous such transition had...
Customer's Area
User Group Minutes Imperial AGM – Northampton – October 2022 Technical Strategy 2022 Moving Traffic Enforcement – A Local Authority Story So Far Imperial User Group PowerPoint Slides 13th October 22 Imperial User Group – Harrogate – ...
Video
Introducing ChallengeSmarti ChallengeSmarti is a ‘one-touch’ solution for the management of the entire appeals process. It offers a single information portal for all evidence and messages, ensuring transparency, consistency, and alignment with council...
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